Cerebus Fangirl Blog

Wednesday, May 18, 2005

Day 7: My Patiences Grows Thin

So it has been 6 days since my domain name was locked and I couldn't get to it, we are starting on Day 7.

Appearently everyone in the group can get to the site - with no one responding that they cannot get to it. I still couldn't "see" it at 6:30am when I tried to visit it, and the other links I have from it, this morning. "The cerebusfangirl.com domain could not be found. Please check the name and try again." Bah!

And then in response to my email to tech support about the private option on my domain this is what they had to say:

Response from JASON P.
05/17/2005 09:48 PM
Dear Margaret Liss,

Thank you for contacting customer support.

I have forwarded this issue to the correct department. You will receive a reply back shortly. I appreciate your patience with this matter. Please let us know if we can help you in any other way.

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Sincerely,

Jason P.
GoDaddy.com
Customer Service Representative

General Support: 480-505-8877
Billing: 480-505-8855

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Well, thanks for the quick response Jason, but why don't you tell me which department you forwarded my "claim" to? Prolly billing, but how do I know as he didn't state it in his email. Just brushed off my problem to another department without telling me who that would be and why he had to do it - other then it was the "wrong department" - but why was it the wrong department? ::sigh::

They are really testing my patience - first locking my domain name, now I can't even see my domain while everyone else can - it almost makes me think they've locked my ISP's IP from seeing the domain. . .