Cerebus Fangirl Blog

Thursday, May 12, 2005

Cerebus Fangirl dot com is down -- grrr!

Grrr. Well, the CerebusFangirl site is down. Again. I had switched over from my old host to my new host 'cause of downtime problems. Now this.

I log on this morning about 6:45 am and my homepage doesn't come up. My homepage is a page of links that I visit daily all on one handy dandy page to make life easier. I thought something was funny about it, but didn't have the time to look into it.

So I get home from work and boot up the computer. And presto - my homepage won't come up again. It tells me domain cannot be found. Wha? So I go to GoDaddy.com's site and check my account information - I have three domains, and only two are showing. The CerebusFangirl.com domain name isn't there. Wha? I have paid for that domain name for the next couple of years and have it locked so nothing can happen to it.

So I do the next reasonable thing - I contact tech support. The guy is nice and all, but all he can tell me is that for some reason my domain name has been put on hold or removed or something due to a violation of GoDaddy.com's user agreement. Umm. I just double checked the user agreement to see if it changed since the last time I read it. . .and no, nothing I've done can constitute a violation of their user agreement. So he gives me this email addy to contact. I ask if there is a phone number I can call. No, he says, there isn't. So I just emailed them about a half hour ago and I'm awaiting a response. We'll see how long it takes for them to get to me.

In the meanwhile, my site is down. ::sigh::

I never got an email from them or anything. Nothing. So I double check the user agreement and found this:
15. NOTICES. You agree that all notices (except for notices concerning breach of this Agreement) from Go Daddy to You may be posted on our Web site. Notices concerning breach will be sent either to the email or postal address You have on file with Go Daddy . In either case, delivery shall be deemed to have been made five (5) days after the date sent.
Well, no email. I just double checked the email addy they have on file for me - and while my link requires me to go thru my domain name, I can also go thru the GoDaddy.com site's link and check that email just fine. And there is nothing there from them. So then I guess I should expect a snail mail? That last sentence does not make sense at all.

::sigh:: I hope they make this up to me.